HP a6300f
VISTA
1.5 years old
Intel(R) Pentium(R) Dual CPU E2180 @ 2.00 GHz 2.00 GHz
2 GB RAM
32-Bit Operating System …
MY PROBLEM IS THIS:
When Messenger 2009 first came out (sometime back) I downloaded it and
everything worked fine. Then one day … the capability to see myself on the
video aspect of messenger chat just stopped. It showed a grayed out camera
with a big red X over it.
The camera – Logitech QuickCam Communicate STX – was still working as my
friend could still SEE me and HEAR me … yet I could NOT SEE MYSELF. However
…. when using YAHOO MESSENGER video chat … I could see myself just fine.
We like using Windows Live Messenger for video chatting as everything is in
one window and is somewhat easier to use.
I uninstalled and reinstalled both Messenger and my camera several times
CORRECTLY, but to no avail … still BIG RED X and I could not see myself. I
then found version 8.1 of messenger online and downloaded it and could see
myself just fine. So I used that version for video chatting on Windows
Messenger.
I logged into Windows Live Messenger a few days ago and got the notification
that I needed to download the current version due to a vulnerability issue or
I COULD NOT CONTINUE TO USE MESSENGER.
So … downloaded new version and the same thing happened again with camera
…. I could NOT SEE MYSELF on the video aspect, yet my friend could SEE and
HEAR me … though my voice was a bit garbled they said.
I thought maybe a new camera might work (though the old one is only 1.5
years old) Got a new webcam … Microsoft LifeCam VX-5000 – installed it
today and it is INSTALLED CORRECTLY.
Also reinstalled the current version of Windows Live Messenger today the
20th of September 2009 … (2009 – Build 14.0.8090.726) It is INSTALLED
CORRECTLY.
Tried video chatting with my friend this afternoon. They could see and hear
me just fine. Said my voice sounded great – not garbled. HOWEVER … I STILL
CAN NOT SEE MYSELF. BIG RED X yet again.
I have tried everything that I know of to remedy this situation from many
uninstalls and reinstalls, to many hours of searching the internet for
answers, and many hours of aggravation … PLUS the cost of a NEW CAMERA.
What is your suggestion??　
—
Neysa
