Have you tried system restore to a date previous to iTunes installation?
If that doesn’t help, I would try the following steps.
1.- Uninstall iTunes and Roxio, if it is still there.
2.- Remove your DVD-RW drivers from device manager.
3.- Turn off your PC.
4.- Disconnect the data cables from your 2 DVD-RW drives.
5.- Reboot and let Vista be aware that there are no DVD-RW drives present.
6.- Turn off your PC.
7.- Reconnect the data cables and boot again.
8.- Let Vista detect your drives.
9.- Install Roxio.
Carlos
"Jim" wrote:
> I installed the latest iTunes 64-bit in my Vista 64-bit machine and
> now Roxio 2009 can no longer write nor recognize CDs. The ironic
> thing is that even *iTunes* opens and says it can not write CDs
> because the Registry settings are wrong, despite the fact that iTunes
> is what trashed them.
>
> I know I have done something to the UpperFilters and the LowerFilters,
> but I do not know exactly what they are? I do know that I went to KB
> article 314060 and it did *not* help. There are no entries for
> *either* UpperFilters nor LowerFliters in that Registry key. I also
> tried the new Microsoft Fix It tool with no success. Lastly I ran
> PXEngine and it did *not* help.
>
> Although I did not reinstall iTunes, I did do a Repair installation of
> it, and that did *not* fix the problem. As I can not read from either
> of my two DVD-RW drives, I cannot reinstall Roxio.
>
> One idea I had was to transfer Roxio to a flash drive and try to
> reinstall it from there? I could also copy it to the hard drive and
> reinstall it from there, but I would have to copy it to a flash drive
> first.
>
> I am sure there is some way to edit the Registry to enable my DVD-RW
> drives to work again, but I do not know what to to? I know that
> reinstalling Windows wouldn’t help, because the error will be reloaded
> when my old Registry is reloaded. I do not want to reformat and start
> over, as I have 130 GB of stuff installed.
>
> Thank you! 🙂
>
> Jim
>
